Testimonials
At Non-Profit Advantage Consulting, our greatest satisfaction comes from seeing our clients thrive. These testimonials reflect the real impact we've had on non-profit organizations across Kamloops, British Columbia, and beyond, helping them achieve their missions with renewed confidence and purpose. Read how we’ve helped strengthen governance, align strategy, and support organizational growth.
Over the past 12 months, I’ve worked closely with Kim as she supported Kamloops Society for Community Inclusion to strengthen our governance practices and develop an updated strategic plan. As a consultant, Kim is committed, thorough, reliable, and exceptionally detail-oriented. She takes the time to listen, ask the right questions, and truly understand the organization, which makes her guidance both practical and well-aligned.
Because of Kim’s support, I feel more confident and better equipped to engage our Board of Directors in meaningful governance and strategic planning conversations. I would gladly recommend Kim to any nonprofit organization looking for clear, thoughtful support to improve governance and strengthen strategic direction.
Melody Frisk
Executive Director, Kamloops Society for Community Inclusion
Kim Mangan led a strategic planning process that clarified the CaetaniCentre purpose and priorities. Kim also provided governance training for board members, strengthening the Executive Director's ability to build and execute an operational plan aligned with the organization’s new strategic plan. Ongoing coaching throughout the engagement emboldened the ED to advocate for board and staff training.
"Our work with Kim has been truly transformative. She helped us to ask ourselves the hard questions as an organization – not only who we are, but who we serve, our role in the larger community and, perhaps most importantly, why we do what we do as an organization. They facilitated not only dialogue and consultation with the staff, Board, members, community partners and collaborators, leading to a very comprehensive strategic planning process. Kim’s guidance in taking the big ideas and lofty goals of the Strategic Plan and breaking them down into achievable quarterly plans has been absolutely invaluable."
Laisha Rosnau
Executive Director, Caetani Centre, Vernon BC
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“We didn’t just want to offer another free program,” Antonia explains. “We wanted to think about sustainability, but I was wrestling with that. How do we charge money? We’re a nonprofit. Kim helped us sit with those questions and find a path forward that felt aligned.”
With Kim’s support, Niteo built a theory of change, clarified outcomes, and shaped internal systems that would support growth, not just this year, but into the future. They designed a new summer literacy program that respected and honoured the dignity of the families, the value of the service provided, and accessibility for the students who would attend.
“We ended up doing a pay-what-you-can model,” Antonia says. “It allowed us to recognize the value of what we were offering, while still making it accessible to families who might be struggling to pay for groceries.”
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Antonia De Boer
Executive Director, Niteo, Kelowna BC
"Kim Mangan was the Executive Director of the Kamloops Music Collective for upwards of 14 years. She transformed the organization from the Kamloops Interior Summer School of Music to The Kamloops Music Collective, which allowed the organization to pivot from just offering 1 program, to having a catalog of programs that we offer year round. This created exponential growth in the impact that we can create within our community. She is a visionary!"
Megan Alpaugh
Executive Director, Kamloops Music collective, Kamloops BC
"Kim has a really solid understanding how the non-profit world works and brings excellent financial experience from her work before her productive time in the non-profit sector. It is unusual to see the strong financial background in our sector. She also knows the local community, understands how important relationships are and how to build them in our fields. Great to work with and someone you want to have in your team."
Dave Johnson
Executive Director, Kamloops Brain Injury Association
"Kim was a valuable partner during the CARF accreditation process for the Chris Rose Therapy Centre for Autism. Her guidance helped us stay organized, understand the standards, and feel prepared for the survey. We were pleased to successfully pass our CARF accreditation.
Kim also supported a refresh of our website, making it easier to read, more current, and better aligned with who we are as an organization. The result was practical, clear, and helpful for both staff and the community we serve."
Wanda Eddy
Executive Director, Chris Rose Therapy Centre for Autism Society, Kamloops BC
Kim Mangan supported the Vernon Seniors Action Network through a comprehensive strategic planning and governance process that brought much-needed clarity to our purpose, priorities, and decision-making. In addition to facilitating our strategic planning work, Kim provided practical governance support and operational tools that strengthened both our Board and leadership team.
Kim encouraged thoughtful reflection and helped us ask important questions about who we serve, our role in the broader community, and how we can work more effectively together. She facilitated meaningful dialogue with our membership and Board, and helped translate big-picture goals into clear, achievable actions. Her guidance built confidence, alignment, and momentum, and her coaching supported stronger advocacy for ongoing organizational and board development. I would highly recommend Kim to nonprofit organizations seeking clarity, structure, and sustainable governance practices.
Pam Meyer
Lead, Vernon Seniors Action Network
"Our work with Kim has been truly transformative. "
Laisha Rosneau, Executive Director, Caetani Centre